Privacy Policy

1. Information We Collect

To provide you with our automated garden irrigation services based on weather forecasting, we collect various types of information:

1.1 Personal Information

• Account Information: Name, email address, phone number, and billing address when you register for our services
• Contact Details: Communication preferences and correspondence history
• Payment Information: Credit card details, billing information, and transaction history (processed securely through third-party payment processors)

1.2 Technical and Usage Data

• Device Information: IP address, browser type, operating system, and device identifiers
• Location Data: Geographic location of your garden or irrigation system to provide accurate weather-based recommendations
• System Data: Irrigation system settings, watering schedules, soil moisture levels, and system performance metrics
• Weather Data: Local weather conditions, forecasts, and historical weather patterns for your location

1.3 Automated Collection

We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our platform, including pages visited, features used, and time spent on our website.

2. How We Use Your Information

Cosevu uses the collected information for the following purposes:

• Service Delivery: To operate and optimize your smart irrigation system based on real-time weather forecasts and predictions
• Personalization: To customize watering schedules according to your garden's specific needs, plant types, and local climate conditions
• Communication: To send you service notifications, system alerts, weather warnings, and updates about your irrigation system
• Customer Support: To respond to your inquiries, troubleshoot issues, and provide technical assistance
• Analytics and Improvement: To analyze usage patterns, improve our algorithms, and enhance the accuracy of our weather-based irrigation recommendations
• Billing and Payments: To process transactions, manage subscriptions, and maintain accurate financial records
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against fraud, unauthorized access, and other security threats

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. However, we may share your data in the following circumstances:

3.1 Service Providers

We work with trusted third-party service providers who assist us in operating our platform, including:

• Weather data providers for accurate forecasting
• Cloud hosting services for data storage and processing
• Payment processors for secure transaction handling
• Customer support platforms for communication management
• Analytics services for platform improvement

3.2 Legal Requirements

We may disclose your information when required by law, court order, or governmental regulation, or when necessary to protect our rights, property, or safety, or that of our users.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

4. Data Security

Cosevu implements industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption of data in transit and at rest using SSL/TLS protocols
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure data centers with physical and digital safeguards
• Employee training on data protection and privacy practices
• Regular backup procedures to prevent data loss

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to maintain the highest standards.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to certain processing activities, including marketing communications
• Restriction: Request restriction of processing under certain circumstances
• Withdrawal of Consent: Withdraw consent for data processing where consent was the legal basis

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your experience and collect usage information. Types of cookies we use include:

• Essential Cookies: Necessary for the platform to function properly
• Performance Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Enable personalized features and remember your preferences
• Analytics Cookies: Collect information about website usage and performance

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our platform.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on:

• The nature of the information collected
• Legal and regulatory requirements
• Our legitimate business interests
• Your account status and activity

When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website with a new effective date
• Sending an email notification to your registered email address
• Displaying a prominent notice on our platform

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.